A double pass with clients
On the road with sales consultant Benjamin Keller
Door opener Geberit
In initial contacts, it is about evaluating the concrete customer needs. “You have to be an attentive listener and be able to assess how much information customers can actually process,“ Benjamin Keller explains his approach. He sees the fact that he represents Geberit as a great advantage: “There is no better door-opener in our industry than Geberit.“
The high credibility that the brand enjoys has to be confirmed anew with every contact – the bar is high. Of course, he is happy about winning projects. But he is only really proud when something goes wrong, and the customer still speaks of a good cooperation.
Aiming for promotion
After work, Benjamin Keller devotes himself three times a week to his role as a player-coach in the Kreisliga C in North Rhine-Westphalia. He still has room for improvement with TUS Marialinden. “Last year, we missed promotion by just one point,“ says the player-coach. But with his cumulative load of commitment, that should be achievable this year. We are keeping our fingers crossed!