To put it simply, Dominik Schappeler’s job means approximately 50,000 km by car, 1,500 conversations with prospective customers and 500 customer visits per year. However, there is a lot more to his work as a sales consultant than that: “It’s the variety, the contact with the various customers and the many different projects that I support and help shape,” explains the 31-year-old.
Dominik Schappeler has a wide range of duties: it includes searching through invitations to tender, developing concepts (e.g. for bathrooms or roof drainage), calculating projects, presenting products and providing individual, needs-based advice to customers.
Variety is the name of the game
Dominik Schappeler looks after customers throughout the German state of Baden-Württemberg, including architects and planners of major industrial and residential projects. “I enjoy advising people. Not least because Geberit products enjoy a high profile and stand for reliability,” he explains.
Products from the Swiss sanitary technology expert have been with him since he was a child. He was aware of the brand with the Blue Square early on in his parents’ business for heating, ventilation and plumbing. He then got to know them better during his apprenticeship as a systems mechanic for plumbing, air conditioning and heating technology and on his road to the master craftsman’s certificate.
You can learn to advise and sell
At Geberit, you can learn the trade of a competent salesperson through internal training courses. “In sales training sessions, you learn how to argue better and make conscious use of your body language. That makes you more confident,” he says from experience. The rest all falls into place naturally.